What should I do if I notice a discrepancy or mismatch in the transactions shown on my dashboard?

To assist you further and ensure accuracy, please fill out the form so we can request a statement of account on your behalf: ⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.

I noticed some unusual numbers displayed on my “Transaction History” dashboard. What should I do if I encounter bugged numbers on the dashboard?

If you notice unusual or bugged numbers displayed on your dashboard, please follow these steps: If the issue persists or if you’re unable to locate the card load, please provide the following details: Our support team will investigate the issue and provide you with the necessary assistance to resolve the bugged numbers on your dashboard.…