FAQ Category: Transaction Issues

If you encounter difficulties with online payments, please fill out this form to activate the online payment feature:

⚠️Action Item: Identify the Problem If your card transaction is declined or fails, please consider the following factors and steps: Our support team will investigate the issue and provide appropriate assistance. ⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information. ⚠️Next Step: If considered high risk ➡️ request High Risk Bypass…